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This happened some years ago. It was Super Bowl Sunday and I was heading back from the bay area and got home around dark. My husband was away on a Mexico hunting trip. All of a sudden I heard a loud boom and my power went out. I was in the dark on a rainy night in February. It seems a young man hit a transformer a couple roads over which blew the big transformer on my property. I called PG&E and they were right out and worked all night to fix it but when it blew the transformer it blew my electric meter off my house and did that to most of my neighbors. Before PG&E would install a new meter I needed and electrician to come out and inspect where the meter would go and also the wires leading up to it. Monday morning Gaspers Electric came up my driveway and ask if I needed any help and Jerry did everything that was needed for me to go up to the county to get a permit to install a new meter, free of charge. He showed up when I had no idea what I was going to do. Reminds me of the good old days years ago when everybody up here helped everybody.

I had a major issue with my breaker panel right after moving into my first home, and their electrical services saved me from what could have been a total disaster. The team was incredibly thorough in diagnosing the problem, explaining exactly why certain outlets were shorting out and how they’d fix it without cutting corners. They even found that some of the wiring wasn’t up to code from past renovations, which I never would’ve known about otherwise. What really stood out was how patient they were answering all my questions—I didn’t feel rushed or talked down to at any point during the process. My lights are working perfectly now, and I can finally settle into my new place without worrying about safety issues.